Zyncit automatically copies every request, reply, and file between Slack and Jira. No copy-paste, no missed updates — both tools always tell the same story.
✓ Works with both Jira Software and Jira Service Management projects.
Your team never leaves Slack. Your ops team never leaves Jira. Zyncit keeps both sides perfectly in step.
Type one command to open a form in Slack. There is no other app to open and no training needed.
Zyncit creates the Jira ticket right away, fills in every field, and correctly records who made the request — automatically.
Every reply, file, and status change is copied both ways immediately, so Slack and Jira always show the same information.
Everything below works out of the box — no scripts, no middleware, no developer time.
Forms that adjust automatically. Each person only sees the questions that apply to them, based on their previous answers.
Never lose your answers. If you close the form and come back later, everything you typed is still there.
Your team can manage tickets without opening Jira. Assign, update, and close requests directly inside Slack.
Escalations route themselves. When an answer matches a rule you set, Zyncit posts a copy of the request straight to that team's channel — fully two-way synced with the Jira ticket, automatically.
Private requests stay private. Sensitive details are sent as a direct message, while your support team still receives everything they need in a secure channel — automatically, every time.
Not every request needs a Jira ticket. Create simple forms that post directly to Slack and skip Jira completely — useful for short questions and announcements.
Screenshots and PDF files shared in Slack are automatically added to the Jira ticket. Nobody needs to forward them by hand.
Build a new form in minutes. Add, remove, and reorder questions using drag and drop — no developer needed.
Stop copying information between Slack and Jira by hand. Set up your first form, and requests will move between the two systems automatically.
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